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Phoning Ladies
Many ladies do not check there emails so we can also send text messages or phone them.
It is essential that we encourage ladies to log in and make their replies themselves if they have internet access, however we must "chase ladies" and "help" ladies to communicate, if they do not have internet access. We want men to write as often as possible receiving genuine interesting letters which will lead to tours to meet ladies. If the lady has intelligence, and honesty, or whatever opinions, it may be just what the guy is looking for.
When phoning a lady for the first time you will need to use all your diplomatic and people skills. You must be ready for an odd response - she may have forgot she even registered (but she did register because we do not add ladies without their permission). Establish trust quickly, and say please take a note of my email and phone number (even if you use my phone number).
Always check the "notes to agency" section in a ladies profile to see if she has requested specific contact arrangments. Not following her instructions would not be helpful. If there are no instructions and you phone a "home" phone, ensure you say it is a personal call so that you speak to the actual recipient of the letter. If the lady is not at home, ask if you can phone back at a convenient time when the lady is available. Offer your email and mobile number and ask if you can have the ladies mobile phone number (you may be lucky if you are polite). Use "ASA Vantage" as our name if you are not speaking to the actual lady, however usually you would use "English Dating" unless you have other instructions as stated in agency notes.
The Objective: Ask the lady if she is interested in meeting this man
"Hello is that xxxx? (yes).
It's (name) calling from english-dating.
A gentleman from (UK / USA / ETC) who wants to meet you has wrote you a letter.
Are you still interested in finding a partner? ..."
If she is interested, then direct her to english-dating to view the message and his photo and log in and reply. Give her your email address and check with her that the email address we have on file for her (and any other phone numbers and address) are correct.
Tell the lady that the objective is for her to be introduced to this man face to face to see if they like each other, and that we provide full support in communications and meetings and if she co operates with us you will help her as much as you can. NOTE: All "initial" communications are controlled by us for the protection of both the lady and the member, so they can have a safe first meeting.
If a lady is very keen, the whole process is easy because she will do all the work (writing and replying to letters). Some ladies are only interested in meetings, so they may prefer to give you some quick replys to letters over the phone to save time. So you need to be ready to tell the lady the main points of her letter, and make notes of what she wants to say in a reply. Common sense and discretion is required because we must aim to get quick replies, especially for the first few communications up to when they confirm they plan to meet each other in the future.
So if all is normal and the lady is available, happy to communicate, and her contact details are up to date, you simply phone her and ask her to log in at www.english-dating to reply. Also ask her to send expressions of wish and add more photographs. She can also attach a photo to the letter reply, or email more photos directly to yourself.
Ask the lady if she will reply as soon as possible. Without a speedy reply, we may presume they are not interested. Head Office will usually send not available after 10 or 30 days (not contactable) or 5 or 7 days (if contacted and still no reply). If a man has established communications with plenty of ladies, then we are more likely to send "not available" sooner, for slow replies so it is in the ladies intereste to reply quickly so that she has a chance to meet the man, which is the objective. First come first served basis and you should be helping ladies that help you the most, i.e by replying to letters promptly, or if the lady has no internet, then quck replies over the phone.
Remember, if a lady logs in to make a letter reply, and then writes to the man saying she is not interested, then you should only send the set response, "not available" or "not interested", do not send the letter that is chargeable to the man. See Set Responses on the agency help page.
We do not want to encourage clients to request "direct contact" details. Ladies must not mention that they want to comunicate outside the internal system. We want to control letters and correspondences as much as possible, to encourage long term membership. There is no need for a lady to know about the direct contact system unless a man actually requests insists on purchasing her details.
Note: men can only request direct contact details of ladies if they have up graded their membership. You must never provide direct contact details without 1) the ladies permission, and 2) without Steves written permission. Providing direct contact details is a serious breach of procedure and will lead to both a significant fine and probably termination of cooperation - no excuses as I have made this rule clear all over this website.
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